Returns & Exchanges

Due to the perishable nature of our gourmet pastries, we cannot accept physical returns; however, we are committed to ensuring your satisfaction with every bite. If your order arrives damaged or incorrect, please contact us within 24 hours of delivery for a full refund or replacement.

Return Process

• 1.
  Document the Issue

  Take clear photos of the packaging and the product immediately upon arrival to help us verify the condition of your delivery.

• 2.
  Contact Support

  Email our concierge team at [email protected] with your order number and the photos of your concern.

• 3.
  Quality Review

  Our kitchen team will review your request within 48 hours to determine if the issue was caused during transit or preparation.

• 4.
  Resolution

  Once approved, we will initiate a full refund to your original payment method or ship a fresh replacement at no additional cost.